Privacy Policy
Privacy Policy
Kastle Kleen LLC – Privacy Policy
Effective Date: 05/20/2025
Last Updated: 05/20/2025
1. Who We Are
Kastle Kleen LLC (“we,” “us,” or “our”) is a family-owned and operated service company based in Southwest Florida. We specialize in trash bin cleaning, commercial dumpster sanitizing, pressure washing, and soft washing services. Our mission is to bring cleaner, safer, faith-driven service to homes and businesses across our community.
2. Information We Collect
We collect information when you interact with us through our website, contact forms, email campaigns, phone calls, social media, or scheduling tools. This may include:
Full Name
Phone Number
Email Address
Home or Business Address
Service Interests (e.g., bin cleaning, driveway cleaning, roof washing)
Scheduling Preferences
Messages, comments, or custom requests
IP Address, Device Info, and Interaction Behavior (via analytics tools)
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Create quotes and schedule services
Confirm and follow up on appointments
Send updates, promotions, or customer satisfaction messages
Improve our website performance, marketing, and operations
Ensure secure and fraud-free interactions
We use your data only for legitimate business purposes and always with respect.
4. Cookies & Tracking Technologies
Our website may use cookies, pixels, and tracking tools to help us improve user experience and understand how visitors interact with our site.
We may use:
Google Analytics (traffic behavior and site performance)
Meta/Facebook Pixel (ad optimization and retargeting)
Wix Analytics (site performance, visitor behavior)
By using our website, you consent to the use of cookies as outlined in this policy.
5. Data Sharing & Third Parties
We do not sell your personal information.
We may share your information only with trusted third-party providers who help us operate our business, such as:
Payment processors
Email, CRM, or marketing platforms
Scheduling or quote software
Analytics partners
Advertising platforms (Google, Meta, etc.)
All partners are required to keep your data confidential and secure.
6. Data Retention
We retain your information only as long as necessary to:
Provide services you requested
Maintain accurate business records
Meet legal, tax, or regulatory obligations
You may request deletion at any time.
7. Your Rights
You may request to:
Access your personal information
Update or correct inaccurate details
Opt out of promotional messages
Request deletion of your information
To make a request, contact us at: james@kastlekleen.com or 239-220-8671.
8. Children’s Privacy
We do not knowingly collect information from children under 13. If we learn that a child has submitted personal information, we will delete it promptly.
9. Data Security
We use standard security measures to protect your information.
While we work diligently to safeguard your data, no transmission method is completely secure. Please use discretion when submitting sensitive information online.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our services or applicable laws. All updates will be posted on this page with the revised effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: james@kastlekleen.com
📞 Phone: 239-220-8671
🌐 Website: www.kastlekleen.com
