Privacy Policy
Kastle Kleen Privacy Policy
Effective Date: 05/20/2025
Last Updated: 05/20/2025
1. Who We Are
Kastle Kleen LLC ("we", "us", or "our") is a family-owned and operated business based in Southwest Florida, specializing in trash bin cleaning, exterior pressure washing, and soft washing services. Our mission is to provide clean, reliable, faith-driven service to homes and businesses across our community.
2. What Information We Collect
We collect information when you interact with us via our website, contact forms, lead forms, email campaigns, phone calls, or social media. This may include:
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Full Name
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Phone Number
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Email Address
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Home or Business Address
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Service Interests (e.g., driveway cleaning, roof wash, bin cleaning)
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Scheduling Preferences
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Comments or Custom Requests
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IP Address and Device Info (via site tracking tools)
3. How We Use Your Information
We use your information to:
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Respond to your inquiries or requests
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Provide quotes and schedule services
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Follow up with you about upcoming appointments
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Send occasional updates, promotions, or satisfaction follow-ups
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Improve our website, marketing, and service delivery
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Ensure secure, fraud-free interactions on our platforms
4. Cookies & Tracking Tools
Our site may use cookies, pixels, and similar technologies to improve performance and understand how visitors interact with our pages.
We may use:
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Google Analytics (to understand traffic behavior)
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Meta/Facebook Pixel (to optimize ads and retarget site visitors)
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Wix analytics (to monitor site usage)
By using our site, you consent to the use of cookies as described in this policy.
5. Data Sharing & Third Parties
We do not sell your data.
We may share your data only with trusted third-party vendors to help us operate our business, such as:
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Payment processors
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Email or CRM platforms (e.g., Wix CRM, Mailchimp)
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Scheduling or quote tools
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Analytics providers
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Advertising platforms (e.g., Meta, Google)
These partners are required to keep your information confidential and secure.
6. Data Retention
We keep your information only as long as necessary to:
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Fulfill the purpose it was collected for (e.g., job scheduling, follow-up)
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Comply with applicable legal, tax, or accounting requirements
You can request deletion at any time.
7. Your Rights
You may request at any time to:
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Access your information
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Correct inaccurate details
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Opt out of promotional messages
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Request deletion of your information
To do so, email us at [james@kastlekleen.com] or call/text us directly.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware that a child has submitted personal data, we will promptly delete it.
9. Data Security
We implement standard security measures to protect your information. However, no website or transmission method is 100% secure, and we encourage you to use discretion when submitting sensitive information.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve or as laws require. All updates will be posted on this page with the updated date noted.
11. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us:
📧 Email: james@kastlekleen.com
📞 Phone: 239-220-8671
🌐 Website: www.kastlekleen.com